Terms of Service
I am happy to create your own reproduction or original piece entirely to specification. For this to be as accurate as possible,
please provide as much specific detail along with any illustrations, photographs, etc. to work from, and your creative project can be
taken from there.
Current lead time is anywhere from 36 to 48 months from order time to completion. This varies depending upon current demand,
as much of my working time is also taken up with historical fencing tuition and the business is operated entirely by myself alone.
I shall contact the customer when the work starts and provide an estimation of how long work should take. The customer should
also receive further e-mails with progress images when the sword takes shape, along with a balance payment request upon completion.
A 50 GBP deposit is usual to secure an order. Full balance is payable upon completion. Full balance payment must be made within
2 weeks of order completion and initial payment request.
Please note that if payment is not received within this time, Macdonald Armouries reserves the
right to re-sell the order. Please also note that any deposit payment received up to the full cost of the order is non-refundable.
Acceptable payment methods are cash or by cheque, Paypal or direct bank transfer. Please also note that Paypal incurs a
4% additional transfer charge (for UK and 5% for international transactions) and bank transfers may also incur additional charges.
Your order shall be posted or shipped upon balance payment being received and cleared. This shall usually be via the most direct
and affordable method. Postage/shipping charges are variable and entirely dependent upon weight and destination. This shall be
calculated at the time of your order.
Prompt Payment Please!
As a small and dedicated business, our continued success depends upon keeping things moving, from the smallest to largest orders.
Your observation of prompt payment upon order completion is very much appreciated. We must warn in advance that any customers delaying balance payments
excessively shall be subject to a personal visit from our highly trained team of debt collection experts.